Tecno phone users have long suffered from an irritating issue – the persistent “OTG Connected, Go to Settings to Turn OTG On” pop-up that appears even when no USB device is connected. This popup can get really annoying, especially if you get it frequently.
The good news is, there seems to be an unofficial fix for this problem. After researching user complaints, it was discovered that the root cause is often moisture accumulating in the charging port. Over time, dust and moisture can get trapped inside the port.
The solution is to clean out the charging port using methylated spirits (denatured alcohol). Here are the step-by-step instructions:
- Blow into the charging port to remove any loose dust or dirt.
- Dip a cotton bud or swab lightly in methylated spirits.
- Gently insert the cotton swab into the charging port and rotate it while scrubbing the inner walls. Do this a few times to thoroughly clean the port.
- Allow the phone to fully dry in sunlight for 10-15 minutes. The alcohol will evaporate quickly.
- Try connecting a USB cable or OTG accessory to see if the popup has stopped appearing.
For many users who tried this, it worked like a charm! The alcohol helps dissolve any moisture or residue that may be triggering the false OTG detection.
While not guaranteed, it’s a simple solution worth trying before taking your phone to a service center. Just be careful not to get any liquid inside while cleaning. Let me know if this helps resolve the annoying popup on your Tecno device!