Do you have a bad experience with any Tecno phones? Well. I did back then when I was using the Tecno P5 Android phone. The issue I had with this phone back then was the screen. I mistakenly match the screen while trying to fix my TV in my room. After that, all the screens that I tried changing it to never worked out.

That is bad because it was as if I was changing the screen every month without any solution in sight. Because of this sad experience, I stop using Tecno Phones. I believe I’m not the only one with this kind of experience.

Well, the good news is that Tecno has upgraded and stepped up in their game. Their smartphones are now one of the most popular devices in the Nigerian market. However, there are still some who want to know why some of their smartphone are not that perfect when it comes to performance, software and screen.

Why Tecno Phones Suck: The Sad Truth About Africa’s Top Smartphone Brand

Tecno Mobile has captured a huge share of the African smartphone market with its budget devices. However, appearances can be deceiving. Upon closer scrutiny, it becomes clear that Tecno has many faults that undermine the user experience.

Dated Software

One of Tecno’s biggest issues is its proprietary HiOS interface. According to user complaints, HiOS is riddled with bugs that make phones laggy and unstable. Even worse, Tecno rarely updates the Android security patches and version updates that could fix issues. Most Tecno phones are stuck on outdated software long after release.

Lack of Support

Tecno also fails its customers with poor after-sales support. The Tecno forum is flooded with unaddressed complaints, indicating a lack of care for users. One prominent example is Tecno’s empty promise to restore font customization taken away via updates – an issue they’ve dragged on for over a year. They don’t even apologize for unkept commitments.

Show Over Substance

It seems Tecno prioritizes marketing glitz over product quality. They splash out on celebrity endorsements rather than ensuring a smooth experience. As a result, unsatisfied users are shifting to other brands like Xiaomi, Oppo, and Samsung that offer better value for money alongside stable software.

Ignoring Feedback

Tecno comes across as arrogant and out of touch by refusing to acknowledge user grievances. Some even accuse the company of believing their propaganda instead of genuine reviews. If they don’t recognize problems, they can’t hope to improve an unsatisfactory ownership journey.

In summary, while Tecno phones may seem affordable, you often end up paying for them via software frustrations and lack of support down the line. Unless they reform their ways, dissatisfied users will continue looking elsewhere for a more optimized product. It’s time Tecno shaped up to changing needs and realities.